Contacts

Our team:

How to contact us

  • technical monitoring: NONSTOP
  • customer support: NONSTOP
  • e-mail: contact form NONSTOP
  • chat: enter the on-line chat NONSTOP
  • Forum - public space for your questions and solve problems
  • Phone hotline is available on number (+420) 380 999 333 (only helpline here do not resolve technical issues and requests that require authorization). Everything resolve faster with us NONSTOP in our chat.
We are proud and the first (and probably single on field yet) holder of certificates:
  • ISO 9001 (QMS - Quality Management System => high quality services)
  • ISO 14001 (EMS - Environmental Management System => high environmental protection)
  • ISO 27001 (ISMS - Information Security Management System => high information security)
Read our quality policy and environmental protection (purely apolitical document).

These certificates from TÜV SÜD (a leading global certificate authority) are guarantee of the quality and stability of our services. ISO standards are globally recognized standard in services. Obtained certificates are proof of successful completion of the certification process. Declares that WEDOS Internet Inc., can maintain its services at a high level. Certificates also guarantee that the implementation of the services offered will be in maximum quality and high reliability.

Requests and complaints - contact the Requests and complaints - contact the company management

Do you have ideas to improve our services? Do you have a desire for new services? Do you have a complaint about our service? Write to top management of the company and your request will be dealt with at the highest levels.

These contacts not provide customer (or billing) support.

  • contact form to the company's management
  • phone management contact: +420 380999779 (only on weekdays 9-11 and 13-15). Phone number is not used for resolve technical or billing issues. Thank you for your understanding.

Operator

  • WEDOS Internet, Inc.
  • Masarykova 1230
  • 373 41  Hluboká nad Vltavou
  • Czech Republic
  • Company ID: 28115708
  • VAT number: CZ28115708
Databox ID: dc6iqnh

The above address is the registered office, company offices (including technical and customer support) and their own professional datacenter.

Personal visits only after prior agreement.

See our building from the outside a inside.  

Bank details:

  • bank details for Czech Republic: 313787/2010, Fio banka, Inc. (payments only in CZK!)
  • bank details for Slovakia: SK6683300000002400178157, Fio banka, Inc. (payments only in EUR!)
  • bank details for Poland: CZ1720100000002600860783, Fio banka, Inc. (payments only in PLN!)

WEDOS Internet, Inc., is registered in the Commercial Register maintained by the Regional Court in Czech Budejovice, under File No.: B / 1886 of 21 December 2009.

WEDOS  ( WEDOS TM ) is a registered international trademark. All rights reserved.
Graphic logo of company WEDOS is also a registered trademark. All rights reserved.

Datacenter WEDOS

On our datacenter website you can find answer to the question ofhow could we offer such low prices. There are details about our facilities, the construction, equipments and the operation of the datacenter. Our datacenter is among the largest and most modern datacenters in the Czech Republic.

Datacentrum.WEDOS.com

Webkamera Datacentrum WEDOS on-line webcam

Customer support

Customer support and technical monitoring: NONSTOP

E-mail: contact form
Chat: entry the on-line chat
Nápověda: kb.wedos.com
Diskuze: Forum

© 2017 WEDOS Internet, a.s.

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